Customer Support

Context Help

If you feel lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A popup will appear. It includes detailed information about all the operations that you can perform on that particular page. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive variety of how-to videos illustrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done instead of only reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, take a peek at our comprehensive FAQ database, which covers questions asked by real users and offers practical solutions. We constantly "revamp" our FAQ section with new articles in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a fantastic team of tech support engineers available 24x7 and ready to assist you with any question. Each support ticket you submit will be responded to within 1 hour (the average response time is just 20 minutes), so you will never have to wait a long time to get your question answered.